Joyzze does NOT sharpen adjustable blades.
Joyzze series of blades that CANNOT be sharpened:
C-SERIES
M-SERIES
Other examples of adjustable blades are, but not limited to:
- Kenchii Flash™ Blades
- Arco Blades
- Mini Arco Blades
- Wahl 5-in-1 Blades
- Trimmer Blades
Joyzze blades can be returned to Joyzze and you will receive
A credit of $5.00 per blade towards the purchase of a replacement blade(s).
Please contact Joyzze at info@joyzze.com with any questions or for more information.
RETURNS INFORMATION
YOUR INFORMATION:
• Full contact information
• Your Name
• Daytime Phone
• Company Name
• Return Shipping Address
• Email Address
(for tracking updates)
• Brief note on service required
PAYMENT:
Service Fees:
$12 for each clipper blade
FORMS of PAYMENT:
• Check
• Money Order
• Credit Card *
* For credit card payments, include a note to indicate you are paying by credit card and Customer Service will call for payment information.
SHIPPING OPTIONS:
FedEx/UPS
Joyzze
c/o Kenchii
Attn: Service
980 Cobb Place Blvd
Suite 165
Kennesaw, GA 30144
U.S. Postal Service
Joyzze Service
c/o Kenchii
Attn: Service
P.O. Box 440098
Kennesaw, GA 30160
Rates valid for U.S.A. customers only. Other territories contact Joyzze for quote.
Allow 3 to 4 weeks for service and return domestic shipping. Allow up to 3 to 4 weeks for international shipping.
Joyzze is not responsible for blades lost or damaged during shipping.
If you have any questions or need assistance, please call us at 1-877-456-9993 or e-mail at info@joyzze.com.
*No Money Orders will be accepted
RECYCLING & SHARPENING FORMS
- Returns Policy -
You may return items, in their original packaging, within 30 days of delivery.
Returns will not be accepted after 30 days without a Return Authorization form Joyzze Customer Service. All returns after the 30 day period are subject to a 20% restocking fee.
All exchange requests by the customer will be subject to shipping charges to and from Joyzze. A dated, proof of purchase should accompany your return. Should an item be returned without its original packaging, a 20% restocking fee will apply. Joyzze will pay return shipping costs if the return is a result of our error (you received an incorrect item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
A return authorization number provided by a Joyzze customer service representative MUST be obtained for all returns, exchanges, and replacements. If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we have received and processed the returned item.
- Shipping Policy -
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Our shipping fees are flat rate for ground, 2nd day, and international standard. Please call 1.877.4JOYZZE if you need quotes for next day or international shipping. Import duties and taxes for international shipping not included. International duties and taxes are calculated and collected by local Customs and paid by recipient.
Allow up to 5 business days for processing.
Add an additional day for orders placed after 2PM EST.
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