Joyzze clippers are warranted against manufacturer’s defects for one year from the date of purchase. If the Joyzze clipper is determined to be defective in material or workmanship during the warranty period, Joyzze will repair or replace the product. Customer only pays shipping. Return the defective product along with proof of purchase, enclose a return fee of $15.00 USD (U.S. Customers Only)--No Money Orders will be accepted, and a note explaining the problem to: Joyzze Service, 980 Cobb Place Blvd. STE #165, Kennesaw, GA 30144. Modifications or repairs not made by Joyzze™: accidental damage, misuse, neglect, use of unauthorized attachments or parts are not covered by this warranty. For customer service email info@Joyzze.com or call toll free 877.456.9993